How can we help?

ClipShelf is intentionally simple. These answers cover the most common setup and capture questions.

Highlights are not appearing

After installing or updating ClipShelf, refresh any pages that were already open. Chrome injects the extension only when a page loads.

Open the side panel

Click the ClipShelf icon in Chrome’s toolbar. Pin the icon from the extensions menu if you want it to remain visible.

Restricted pages

Chrome prevents extensions from reading internal chrome:// pages and Chrome Web Store pages. Highlights cannot be captured there.

Local files

Open ClipShelf’s extension details and enable “Allow access to file URLs” before capturing text from local HTML files.

Delete saved text

Use Delete on any card, or Clear all at the top of the panel. Deleted highlights cannot be recovered.

Contact

Before publishing, replace this text with your support email: support@your-domain.example.